Privacy Policy

How we protect and handle your data

Last updated: March 26, 2026

Information We Collect

Eco-Loom is committed to transparency about the data we collect and how we use it to help your team track and reduce carbon emissions.

Account Information

  • Email address and basic profile information
  • Company information for emissions tracking context
  • Access tokens for secure authentication

Emissions Data

  • Carbon emissions data you upload or input
  • Activity logs related to emissions tracking
  • Reports and analytics generated from your data

Usage Information

  • How you interact with our platform
  • Performance metrics and error logs
  • Device and browser information for optimization

How We Use Your Data

Your data is used exclusively to provide and improve our emissions tracking service:

  • Emissions Tracking: Process and analyze your carbon data
  • Report Generation: Create insights and reports from your data
  • Platform Improvement: Enhance our service based on usage patterns
  • Security: Protect your account and data integrity
  • Communication: Send important updates about your account

Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and role-based permissions
  • Secure authentication with hashed tokens
  • Regular backups with encryption

Data Sharing

We do NOT sell, trade, or share your data with third parties.

Your emissions data remains completely private and is only accessible to authorized users within your organization.

We may share anonymized, aggregated data for research purposes, but never individual company data.

Your Rights

You have full control over your data:

  • Access: Request a copy of all your data
  • Export: Download your data in standard formats
  • Delete: Request complete removal of your data
  • Update: Modify or correct your information
  • Transfer: Move your data to another service

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at privacy@eco-loom.com